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From New Year's Eve to Christmas Eve and everything in between, M&N Party Store has a huge selection of party supplies, party decorations, party goods, catering supplies and novelty items to help you celebrate, decorate and have fun! General Information Read more
M&N Party Store
P.O. Box 64784
St. Paul, MN 55164-0784
Frequently Asked Questions
Fast Delivery, Quality Merchandise, Low Prices - Guaranteed!
- SAME DAY SHIPPING
Order any in-stock item until 2:00PM EST and your order will ship the SAME DAY!
We strive to ship themes and kits within 48 hours. However, please allow for up to 5 working days for arrival of themes and kits. Please allow for production and shipping time starting when your order is received by us. Our production schedule sometimes allows us to ship orders in less time than stated.
Call toll-free 800-479-2043 for information on rush service.
- Our merchandise is carefully selected for quality, ease of use, and value.
- Our prices are very fair. However, if you find a lower published price we will be happy to match it; just send a copy of it with your order. Please note prices subject to change as of July 2013.
Customer Satisfaction - Guaranteed!
We make every effort to ensure that all information in the catalog and on the website is correct at the time of publication. Occasionally, however, a typographical error may occur, and/or colors may vary slightly due to the printing process. If an item doesn’t meet your expectations, simply call our Contact Center toll free at 1-800-479-2043.
FIVE Easy Ways to Order:
Download Order Forms:
- Order online at www.mnpartystore.com
- Fax your order form to 1-800-727-8966
- Mail your order to: P.O. Box 64784, St. Paul, MN 55164-0784
- Phone: 1-800-479-2043 Hours: M-F 7:00 a.m. - 6:30 p.m. Central Time (Customer Service hours may be extended during busy seasons)
- Email your scanned catalog order form to email@example.com
Guidelines for Original Artwork
To provide you with the best possible imprinted products, submit original art or photos by email to firstname.lastname@example.org after you have placed your order.
Please provide only your 7-digit order number in the subject line. There is a one-time charge of $25 (per piece of original art) for original art unless otherwise specified.
- Accepted File Formats for Original Artwork: EPS, PDF, Adobe Photoshop PDF or TIFF format, Adobe CS4 or earlier Illustrator(AI) or In-Design(ID)
- Please convert text to outlines or curves if possible.
- Photos should be largest size and highest resolution possible; 5x7 for smaller items; 8x10 for larger items.
- Photos and large files must be compressed to a ZIP file before sending.
- Office programs must be saved as PDF. Faxed artwork is not acceptable.
- Please keep email file size under 10MB. If over this size, compress folder or file into a ZIP or SIT file.
Shipping Information and Charges
|If your Merchandise Total is:
(within Continental United States)
|Standard Ground Service
||Party Express 3
||Party Express 2
||Party Express 1
Most items will ship Standard Ground Service (3-7 business days). Party Express 1 refers to items shipped the next business day. Party Express 2 refers to items shipped in 2 business days. Party Express 3 refers to items shipped in 3 business days. For COD Shipments, add $10.00 per box. Please allow 24-48 hours in house before shipping.
Canadian Orders: Catalog prices are quoted and must be paid in U.S. dollars. Please allow ample time for shipment to clear Customs.
Please Note: Shipping charges listed above for the United States only. Call us at 1.800.479.2043 for shipping charges outside of the United States.
- C.O.D. Shipments, add $10.00 per box.
- Due to the heavy/bulky nature of our themes and kits, there will be an additional shipping charge equal to 10% of the total price of the theme or kit.
- Canadian Orders: Catalog prices are quoted and must be paid in U.S. dollars. Please allow ample time for shipment to clear customs.
- Extra shipping charges may apply for residential delivery, increased fuel service charges and remote surcharges in accordance with UPS ground service standard rate premiums.
- Pricing is subject to change as of July 2013. Merchandise ordered from outdated catalogs will be invoiced at current prices.
- Returns are subject to a 15% restocking charge.
- Minnesota Residents are required to pay sales tax on merchandise and shipping charges or submit a copy of tax exempt certificate. MN Sales Tax in Anoka, Dakota, Ramsey and Washington counties is 7.125%. MN Sales Tax in Hennepin county is 7.25%. MN Sales Tax for residents outside the 5 county metro area is 6.875%.
The display of any design or logo in this catalog is for demonstration purposes only and does not indicate or imply that any such design or logo may be reproduced without the authorization of the owner of the trademark, copyright, or other right in such design or logo. The submission of any order constitutes a representation and warranty by the individual or entity submitting the order that such individual or entity is the owner of all trademarks or copyrighted material contained therein or has obtained any required consents or authorizations from the owner(s) to print such material.
Consumer Product Safety Warnings
Information on compliance with the Consumer Product Safety Improvement Act (CPSIA) of 2008 is on applicable product detail pages.
Refund Restrictions – Wearable’s:
- Please include our RETURNS FORM when you return the items for a refund. Please CLICK HERE if you need to download Adobe Acrobat.
- For only $12.95 you can return your package to us. Please CLICK HERE to print out a UPS label to return your order.
- Print out the completed UPS label and adhere it to the package that you wish to return. Don’t forget to include your return form in the package. Once we receive and process your return, we will issue a refund minus the cost of $12.95 for return shipping.
- Product received without a Return Form becomes the property of MN Party Store.
Refund Information – All Products including Wearable’s:
- Costume orders placed during the month of October are not eligible for a refund. They are only eligible for exchanges.
- The items being returned must never be altered in any way or worn except to verify that the size is correct.
- Any item that shows any sign of use including dirt or stains of any type, evidence of being washed or products that were not properly folded and repackaged like new are not eligible for a refund.
- Wigs, beards, facial hair, artificial hair, undergarments, socks, stockings, cosmetics, eye lashes, teeth, shoes, masks, boots, party supplies, prosthetics, fangs and fake teeth are only available for a refund if they are in their original unopened factory sealed packaging.
- We recommend sending the items back to us via UPS, FedEx or USPS.
- The original and return shipping charges are not refundable.
- If you use our UPS return label we will deduct $12.95 from the refund.
- A 15% restocking fee will be applied for all returns for a refund.
- We will refund your original form of payment within 1-2 weeks after we receive the product back.
- The order is not eligible for a refund if the item is not received on time due to a customer error or shipments that are delayed due to causes/weather beyond our control
- The order is not eligible for a refund if an incorrect address is provided by the customer. We will re-ship the order to the correct address however the customer will be responsible for the additional shipping charges.
- The order is not eligible for a refund if the package/item is refused upon delivery.
- The items being returned must include all of the original packaging and accessories
- The items being returned for a refund must be postmarked within 30 days after receiving the original product.
- Due to health concerns, headwear and food items cannot be returned.
- Other non-returnable items include glow products, seasonal and/or dated items after the event date.
- All closeout sales are final and cannot be returned.
- Imprinted items are non-returnable.
Please call us at 1-800-479-2043 or email us at Help@MNPartyStore.com if you have any questions.